Account Setup & Login

Set up your profile, preferences, and authentication methods

5 min read•Updated Feb 21, 2026•Beginner

Account Setup & Login

This guide covers everything you need to create your Cloudegree account, sign in, and configure your profile for the best learning experience.

Creating Your Account

Option 1: Email & Password

  1. Go to /auth/signup
  2. Enter your email address and create a password
  3. Fill in your name and any required fields
  4. Click Create Account
  5. You'll be signed in and redirected to your Dashboard

Option 2: Sign In with Microsoft

If you have a Microsoft work, school, or personal account:

  1. Go to /login
  2. Click the Providers tab
  3. Click Sign in with Microsoft
  4. Authorize Cloudegree to access your basic profile information
  5. Your account is automatically created on first sign-in

This is ideal for enterprise users and anyone already in the Microsoft ecosystem.

Option 3: Sign In with Google

  1. Go to /login
  2. Click the Providers tab
  3. Click Sign in with Google
  4. Select your Google account and authorize
  5. Your account is created automatically

Signing In

Once your account exists, sign in at /login:

  • Email & Password tab — enter your credentials and click Sign In
  • Providers tab — click Microsoft or Google to sign in with OAuth

Forgot Your Password?

  1. Go to /auth/forgot-password
  2. Enter the email address associated with your account
  3. Check your email for a password reset link
  4. Click the link and set a new password at the reset page

Setting Up Your Profile

After your first sign-in, take a few minutes to complete your profile at /profile. A complete profile helps mentors and the community get to know you.

Essential Fields

| Field | Why It Matters | |-------|---------------| | Display Name | How you appear in the community and to mentors | | Avatar | Upload a photo or image — makes the platform feel more personal | | Headline | A short professional tagline (e.g., "Aspiring Cloud Architect") | | Bio | Brief description of your background and goals | | Location & Timezone | Helps schedule mentorship and live sessions at the right time | | Preferred Language | Set your language preference for communications |

Professional Fields (Optional but Recommended)

| Field | Why It Matters | |-------|---------------| | Current Company | Helps mentors tailor advice to your work context | | Current Title | Provides context for career guidance | | LinkedIn URL | Connect with peers and mentors professionally | | GitHub URL | Showcase your technical projects | | Portfolio URL | Share your professional portfolio |

How to Update Your Profile

  1. Click your profile icon in the top-right corner
  2. Select Profile from the dropdown
  3. Navigate through the tabs: Profile, Account, Privacy, Bootcamps
  4. Edit any field and save your changes

Privacy Settings

Control what others can see about you in the Privacy tab:

| Setting | Options | Default | |---------|---------|---------| | Show Profile Publicly | On / Off | Off | | Show Email Publicly | On / Off | Off | | Receive Notifications | On / Off | On |

You can update these at any time from your profile page.

Account Security Best Practices

If Using Email & Password

  • Use a strong, unique password (12+ characters with mixed case, numbers, and symbols)
  • Don't reuse passwords from other services
  • Use your password reset link if you suspect unauthorized access

If Using Microsoft or Google

  • Your account security is managed by your identity provider
  • Ensure 2FA / MFA is enabled on your Microsoft or Google account
  • Removing Cloudegree access from your provider will prevent sign-in

Managing Your Account

View Your Enrollments

Go to the Account or Bootcamps tab on your profile to see:

  • All bootcamp registrations
  • Payment status for each registration
  • Enrollment dates and bootcamp schedules

Delete Your Account

If you need to delete your account:

  1. Go to /profile
  2. Navigate to the Account tab
  3. Scroll to the account management section
  4. Follow the deletion process

Note: Deleting your account removes your profile data. Active bootcamp enrollments may need to be resolved separately — contact support if needed.

Recover Your Account

If you've previously deleted your account and want to return:

  1. Go to /profile → Account tab
  2. Use the account recovery option
  3. Follow the steps to restore your profile

Troubleshooting

| Issue | Solution | |-------|----------| | Can't sign in | Check your email/password, or try the provider sign-in method you used originally | | Forgot which sign-in method | Try each method — your email will match if an account exists | | Password reset email not received | Check spam/junk folders; wait 2–3 minutes; try again | | OAuth authorization error | Clear browser cookies, try incognito mode, or use a different browser | | Profile changes not saving | Ensure you click Save; refresh the page and try again |

Next Steps