Terms & Conditions

Age Requirement

You must be at least 18 years of age to create an account and use our services. If you are under 18, you may only use Cloudegree with the involvement and consent of a parent or legal guardian.

Account Information

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Not impersonate another person or entity
• Not create multiple accounts for fraudulent purposes

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach

Account Suspension or Termination

Cloudegree reserves the right to suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Abuse or harass other users, mentors, or staff
• Attempt to circumvent security measures or payment systems

Enrollment Requirements

To enroll in a program or bootcamp, you must:

• Create a Cloudegree account
• Complete the enrollment process
• Pay the applicable fees (unless the program is offered free of charge)

Pricing Transparency

All prices are displayed clearly during the enrollment process. Prices may vary based on:

• Program type and duration
• Geographic region (Cameroon vs International pricing)
• Promotional offers or discounts

Payment Methods

We accept various payment methods, including credit cards, debit cards, and local payment options where available. Payment processing is handled securely through trusted third-party providers.

Currency & Additional Charges

Prices are typically displayed in USD or local currency (XAF for Cameroon). Additional charges may include:

• Payment processing fees (where applicable)
• Currency conversion fees (imposed by your bank or payment provider)
• Local taxes (if required by law)

Ownership

All Content provided through Cloudegree, including but not limited to:

• Course materials and curriculum
• Videos and recordings
• Documents, slides, and exercises
• Platform design and code
• Cloudegree branding, logos, and trademarks

...is the exclusive property of Cloudegree or its licensors and is protected by copyright, trademark, and other intellectual property laws.

License Granted to Users

Subject to your compliance with these Terms, Cloudegree grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Content solely for your personal educational purposes.

Prohibited Uses

You may not:

• Redistribute, sell, or share Content with third parties
• Record, screenshot, or copy live sessions without explicit permission
• Use Content for commercial purposes
• Modify, reverse-engineer, or create derivative works
• Remove copyright notices or proprietary markings

Prohibited Behaviors

You may not:

• Abuse, harassment, or discrimination: Engage in behavior that is offensive, threatening, or discriminatory based on race, gender, religion, nationality, disability, or other protected characteristics
• Cheating or plagiarism: Submit work that is not your own, use unauthorized materials during assessments, or help others cheat
• Account sharing: Share your login credentials or allow others to access your account
• Disruptive behavior: Spam, troll, or disrupt community discussions, live sessions, or mentorship calls
• Unauthorized access: Attempt to access restricted areas of the Platform or other users' accounts
• Malicious activity: Upload viruses, malware, or engage in activities that harm the Platform or other users

Community Standards

We expect all users to:

• Treat others with respect and professionalism
• Contribute constructively to discussions and community activities
• Report violations or concerning behavior to Cloudegree staff

Consequences of Violations

Violations of these conduct policies may result in:

• Warnings or temporary restrictions
• Suspension from specific programs or services
• Permanent account termination without refund
• Legal action in cases of serious misconduct

Registration Requirements

Registration for webinars and events may require providing contact information and agreeing to event-specific terms. Some events may have limited capacity and operate on a first-come, first-served basis.

Recording and Reuse Policies

Cloudegree may record webinars and events for internal use, promotional purposes, or to provide replays to registered participants. By attending, you consent to being recorded. Participants may not record sessions without prior written permission.

Changes, Postponements, or Cancellations

Cloudegree reserves the right to:

• Change event dates, times, or formats with reasonable notice
• Postpone or cancel events due to unforeseen circumstances
• Substitute speakers or change event content as needed

In the event of cancellation, registered participants will be notified and may receive a refund or credit based on the event's refund policy.

User-Initiated Termination

You may terminate your account at any time by contacting us at hello@cloudegree.com. Upon termination, you will lose access to your account and any associated Content or programs.

Refunds for active enrollments will be processed in accordance with our Refund Policy.

Platform-Initiated Termination

Cloudegree may suspend or terminate your account immediately, without prior notice, if:

• You breach these Terms
• You engage in fraudulent or illegal activity
• Your actions harm or could harm other users or the Platform
• We are required to do so by law or legal process

Effects of Termination

Upon termination of your account:

• You will immediately lose access to the Platform and all Content
• Your license to use Cloudegree materials will be revoked
• Provisions of these Terms that by their nature should survive (e.g., intellectual property, indemnification, limitation of liability) will remain in effect