Frequently Asked Questions

Cloudegree is a cloud and DevOps training platform that offers live bootcamps, self-paced courses, 1:1 mentorship, and community-driven learning paths. We help professionals earn certifications and build real-world skills for AWS, Azure, and Google Cloud.

Our bootcamps are designed for aspiring and practising cloud engineers, DevOps professionals, IT administrators, and career changers who want structured, hands-on training with instructor feedback and accountability.

No. We offer foundational paths (like Cloud Foundation) for beginners as well as advanced tracks (AZ-305, AZ-500, SC-100) for experienced professionals. Choose the path that matches your current level.

Each bootcamp runs as a small cohort with weekly live sessions, hands-on labs, project sprints, and instructor-led Q&A. You get real-time feedback, accountability check-ins, and portfolio-building assignments.

We cover Azure (AZ-305, AZ-400, AZ-500, SC-100), AWS (Solutions Architect Associate & Professional), and Google Cloud (Associate Cloud Engineer, Professional Cloud Architect). New tracks are added regularly.

Bootcamps are live, instructor-led cohort experiences with fixed schedules and accountability. Self-paced courses let you learn at your own speed with modular content. You can combine both for maximum impact.

Most bootcamps run 8–12 weeks, depending on the certification track. Foundational paths may be shorter, while professional-level tracks are more intensive.

1:1 sessions with industry-certified mentors covering career guidance, certification prep, interview coaching, architecture reviews, and personalised study plans. Sessions are flexible and can be booked individually or as monthly plans.

Yes. Mentorship add-ons are available for all bootcamp participants so you can get extra support on difficult topics or career-specific guidance.

Pricing varies by track and region. Visit our Pricing page for current rates, payment plans, and available discounts. We offer regional pricing for different markets.

Yes. We offer split-payment options so you can spread the cost over the duration of the bootcamp. Details are shown during checkout.

We host regular free webinars and open house sessions where you can experience our teaching style. Check the Events page for upcoming sessions.

Full refunds are available within 7 days of enrolment, provided you have not used meaningful access (such as attending live sessions or completing a substantial portion of the materials). After 7 days, partial refunds may be considered on a case-by-case basis. See our full Refund Policy for details.

Email our support team via the Contact page with your enrolment details. Refund requests are typically processed within 5–10 business days.

You retain access to course materials, community forums, and alumni events. Many learners continue through our community channels, attend webinars, and join follow-up study groups.

Yes. Cloudegree has an active community where learners share resources, ask questions, form study groups, and network. Access is free for all enrolled students.

Yes. Our Solutions page covers team and enterprise training options including custom learning paths, dedicated cohorts, and progress dashboards for managers.